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USPS Guides and Tracking

Everything you need to know about USPS and shipping


Here are the common package statuses you may receive for mail and package delivery and the frequent answers provided by USPS. USPS invites all customers to sign up for Informed Delivery® notifications by USPS® which offers a digital preview of your mail and the ability to manage your packages scheduled to arrive soon.


USPS DELIVERED STATUS

Article has been delivered with a recorded time, location and date of delivery.
If your USPS tracking information shows that your package was delivered but you can't find it:
  • Carrier may have placed it in a safer location, please check:
    • Mailbox
    • Porch
    • Garage
    • Any area out of potential weather hazards
    • Exterior doors and any locations where the package could be placed
  • Check your mailbox again as some packages come separately from your regular mail.
  • Check with others in your house that may have accepted it.
  • In rare cases, package may show as 'delivered' but could take additional 24 hours.
  • If it has been over 24 hours from the 'delivered' status, to save time a service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.

USPS NOTICE LEFT Status

An unsuccessful delivery attempt was made by your carrier today.
You may schedule a Redelivery, or you can pick up your mail item at the Post Office™ facility indicated on the notice beginning the next business day. You must present valid photo ID and need to bring in the notice left by the Carrier.

USPS DELIVERY STATUS NOT UPDATED Status

Item arrived for delivery; however, it has not yet been processed for delivery.
If there has been no follow up scan the day after arriving at your local Post Office™ facility AND no delivery has occurred, to save time a service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.

USPS RECEPTACLE BLOCKED Status

Carrier did not have access to mailbox to complete delivery.
A blocked receptacle could be due to a parked vehicle, local utility work in the area, weather conditions or emergency responders impeding access. Please check the area for any obstruction that may prevent delivery OR you may use Postal Locator to pick up the item at your local Post Office™ facility.

USPS NO ACCESS Status

(Delivery Attempted - No Access to Delivery Location) Your carrier was unable to deliver to your address.
If you received this message on a Sunday, we will automatically reattempt delivery the next business day. No further action is needed at this time. If it's been more than 24 hours since the initial No Access scan, to save time a service request can be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.

USPS IN TRANSIT Status

The item is currently in transit to the destination.
Item is being processed or transported to your delivering Post Office™ facility. Additional tracking information will be available when it arrives at unit and is out for delivery. This scan may appear multiple times from the same facility and/or on different days as it is processed or in transit. Be assured that we are working to get this to you as soon as possible. If your item is running late, we apologize for the inconvenience.

Expected Delivery Window

When checking the status of your item, you may see a message about the Expected Delivery Window (ExDW). This window is a 2-hour slot of time when you can expect your package to arrive. Delivery within that time is not guaranteed, however, you may still receive your item by the end of the day if it does not arrive within the expected time slot. Check USPS Tracking® for updated information.

For more information about shipment tracking and package track and trace, you can visit Rentakartis, Changing The Way We Think About Shipping, USPS tracking number, RM Cargo Movers and Cargo Shark.